Privacy Policy
Effective Date: [EFFECTIVE DATE — e.g. August 19, 2025]
This Privacy Policy explains how [LEGAL BUSINESS NAME] ("we," "us," or "our") collects, uses, shares, and protects information when you visit our website, complete our Business Revenue Assessment, book a call with us, or otherwise interact with our services (collectively, the "Services").
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Who We Are
Skinuverse LLC Registered in California Email: [email protected]
2. Information We Collect
We collect the following categories of information:
a) Information you provide directly
Name (first and last)
Email address
Phone number
Business information and responses you submit through our Revenue Assessment (e.g., answers about your business operations, lead generation, consultations, pricing, and related topics)
Appointment and scheduling details when you book a call with us
Any information you provide when communicating with us by email, text message, or during a call
b) Information collected automatically
Device and browser information (e.g., browser type, operating system)
IP address and approximate location
Pages visited, time spent on our site, and referring/exit pages
Information collected through cookies and similar tracking technologies (see Section 5)
c) Information from third-party services we use to operate our Services Certain information may be collected or processed on our behalf by the service providers listed in Section 6 as part of delivering our Services to you (for example, your assessment answers and appointment details flow through these providers to reach us).
3. Why We Collect and Use Your Information
We collect and use your information for the following purposes:
To provide our Services — to generate and deliver your Business Revenue Assessment results, schedule and manage calls you book with us, and communicate with you about your assessment or appointment.
To communicate with you — to send you your assessment results, follow-up information, appointment confirmations and reminders, and, where you've consented, text message (SMS) communications (see Section 4).
To improve our Services — to understand how visitors use our site and assessment tool so we can improve them.
For legitimate business purposes — including troubleshooting, internal record-keeping, and fraud/abuse prevention.
To comply with legal obligations — where required by applicable law.
We do not use your information for any purpose incompatible with the purposes described above without providing you notice and, where required, obtaining your consent.
4. Text Messaging (SMS) Terms
If you provide your phone number and opt in to receive text messages from us (for example, by confirming a booked call), the following applies:
Consent: By opting in, you consent to receive text messages from us related to your appointment and our Services, such as confirmations and reminders.
Message frequency: Message frequency may vary based on your interactions with us (e.g., appointment-related messages).
Message and data rates may apply.
Opt-out: You may opt out of text messages at any time by replying STOP to any message you receive from us.
Help: Reply HELP for assistance, or contact us at [email protected].
No third-party marketing use of mobile data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.
Carriers: We are not responsible for delays in message delivery. Carriers are not liable for delayed or undelivered messages.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including tools such as Meta Pixel and Google Analytics, to understand how visitors use our site, measure the effectiveness of our marketing, and improve our Services.
You can control cookies through your browser settings. Disabling cookies may affect how our site functions for you.
6. How We Share Your Information
We do not sell or share your personal information with third parties for their own marketing or advertising purposes.
We do share information with the following categories of service providers, solely to operate and deliver our Services:
Form and assessment platform — to collect and process your assessment responses.
Customer relationship management (CRM) platform — to store your contact information, manage communications, and deliver your results.
Scheduling platform — to manage appointment booking.
Video conferencing platform — to host scheduled calls.
Hosting and infrastructure providers — to operate the backend systems that power our Services.
Analytics and advertising platforms — to understand site usage, as described in Section 5.
These providers are authorized to use your information only as necessary to provide their services to us, and are contractually or otherwise obligated to protect your information.
We may also disclose information where required by law, to protect our legal rights, or in connection with a business transaction such as a merger or sale of assets.
7. Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
8. Your Choices and Rights
Email communications: You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
Text messages: You may opt out at any time by replying STOP, as described in Section 4.
Access and deletion: You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond to verified requests in accordance with applicable law.
9. Children's Privacy
Our Services are intended for business owners and professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.
10. Data Security
We take reasonable administrative, technical, and physical measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this policy will reflect the date of the most recent update. Material changes will be communicated as required by applicable law.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Skinuverse LLC Registered in California Email: [email protected]